Shipping and Returns

How much is my shipping?

Shipping is automatically calculated prior to submitting your payment information.  Please add the item (s) to your cart and proceed to the checkout page and you will be given the shipping prices/choices.

When will my order be shipped?

All orders leave our facility within 1-3 business days.  You will receive a shipment confirmation when your order has shipped and you will also receive the tracking information.  Due to the ongoing pandemic of COVID-19, it may take longer time frames for you to receive the item (s) purchased.  We apologize beforehand for any inconvenience you may experience during these trying times.  We always send our customers email notifications about shipment of their items.  If you have not received an email, please check your spam folder and or ask us for a new email.  We will be glad to send you a new email with your shipping information to receive pertinent information concerning your order. 

Where is my item shipped from?

All orders are shipped from the U.S. and depending on the availability of the item (s) at the time of purchase, your item may be shipped from a a different warehouse within the U.S. 

How do I return my product?

Please contact us (at info@kineticbold.com) for more information on returning an item and we will inform you on how to return your item (s).

What is your return policy?

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item (s) must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.